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Client Experience
Client experience for the modern financial professional
Curated content for RIAs.
Practice management expert Lindsay Troxell provides actionable steps to help financial professionals take charge of their client experience, or CX.
Client Retention
What Actions Add Value in This Environment?
We're joined by two experts to help us dig into these important questions - Michael Laughlin, Head of Portfolio Specialists, and Samantha Lamas, Senior Behavioral Researcher at Morningstar
Policy and Regulatory Commentary
The CFPB Saga Continues
Let’s take a look at why GOP lawmakers are so opposed to the CFPB as it’s currently structured.
Policy and Regulatory Commentary
Anatomy of a Recession: The Fed's Job Problem
This piece is approved to use with clients.
A review of the United States economy with focus on the Federal Reserve, labor, and housing with Jeff Schulze, investment strategist at ClearBridge Investments.
Policy and Regulatory Commentary
Financial Stability, the Super Bowl, and Cryptocurrency
This piece is approved to use with clients.
If you watched the Super Bowl last weekend, you enjoyed a great game (unless you’re an Eagles fan.) But did you notice the one thing that was missing? That’s right: cryptocurrency ads.
Policy and Regulatory Commentary
Investment Strategy Commentary: The X Factor: Evaluating the U.S. Debt Ceiling
A contentious debt ceiling showdown will likely trigger some elevated volatility, but ultimately we expect the U.S. will avert a default.