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Client Experience
How to Serve the "Expert" Client
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In a recent FlexShares ETFs survey, the majority of HNW primary breadwinners rated themselves a perfect 10 out of 10 when it came to their investment knowledge. With the markets still uncertain, this article offers ways for advisors to add value to these confident clients
Client Experience
Clients don’t want another email. They want to hear your voice.
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Have you been proactively asking your clients how they are doing personally? Ongoing proactive communication has never been more important.
Client Experience
Five Things Advisors Can Do to Help Themselves and Clients Manage Through COVID-19
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The widespread closure of social settings and workplaces has created unprecedented business disruption, and for many of us, unfamiliar emotional distress as well. These tips may help you manage during and beyond this uncertain time.
Market Outlooks
Weekly Wire: Pick a letter, any letter
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We got our first look at Q1 Gross Domestic Product last week, and as expected, it wasn’t pretty. While the Q1 GDP number is subject to revision, it showed the economy contracted (4.8%) Q to Q.
Behavioral Finance
Win the day
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As a child, my father (himself a financial advisor) had a single obsession—paying off our house.
Market Outlooks
Pick a letter, any letter
If one considers that the coronavirus didn’t hit the US economy hard until mid-March, and that our economy has been shut down since, a recession is a foregone conclusion, with Q2 GDP expected to contract about 30% Q to Q
Market Outlooks
Weekly Wire: How can oil be worth less than nothing?
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They say if you live long enough you really do see everything. Well, last week investors saw something they had never seen before – the price of a barrel of oil going for negative $37, at least based on the May 2020 futures contract on West Texas Intermediate (WTI).
Macroeconomic & Geopolitical
Creative Destruction
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Economist Joseph Schumpeter coined the phrase “creative destruction” to describe the way innovation in the manufacturing process increases productivity while destroying the old way of doing things as a new efficient way is developed.
Market Outlooks
A bear market bottom checklist
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A bear market bottom has historically been marked by several economic and market signposts, including depressed investor sentiment, widening credit spreads and a policy response to the systemic shock facing the country. More importantly, as we try to identify when . . .
Market Outlooks
Weekly Wire: When it rains
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Most of the focus on COVID-19 has understandably been on its physical impact, but the psychological impact of a pandemic is also worth considering. Social interaction is a huge source of psychological wellbeing, and its loss, paired with concerns about the market, as well as the health and wellbeing of loved ones, can begin to take a psychological toll.
Market Outlooks
A 30 year perspective, and a bit more perspective on the 30-year mortgage
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Adopting a long-term view on investing and the markets is needed most when it is difficult to do—like right now, when stocks are extremely volatile and under pressure as investors try to determine how COVID-19 and this year’s election will ultimately impact corporate and consumer sentiment and spending, corporate profits, and the pricing of risk assets.
Market Outlooks
Weekly Wire: The Fed lowers, Biden rises…Now what?
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Market volatility continued through the last week due to ongoing concerns surrounding the spread of COVID19, the shifting Democratic presidential candidate landscape, and their combined economic impact. We’ve experienced wild daily moves in the S&P 500 Index (S&P 500), but as of Wednesday’s close, we’re just 7.5% below the all-time high reached on February 19.