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Client Experience
Advisory Firm Back to Office Checklist
This piece is approved to use with clients.
As states begin to lift their stay-at-home orders many advisors are looking forward to getting their teams back into the office. This checklist will help you get organized.
Client Experience
Back to Work Considerations for Advisory Firms
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As states begin to lift restrictions surrounding COVID-19, advisory firms are faced with a daunting question – what does the return to work look like? Now that we’ve mastered the art of working from home, how do we approach the next major hurdle of going back? While the future remains uncertain, it’s important to begin these discussions and start putting an office resiliency plan in place.
Leveraging Technology & Data
Disruption Accelerated
This piece is approved to use with clients.
Firms that provide the infrastructure for the online economy have demand for their services boom during the pandemic.
Behavioral Finance
Focused expertise
There have been many restrictions placed on the normal rhythms of life in response to the COVID-19 pandemic. The interactions we typically take for granted such as going to restaurants, spending time with friends, working out at the gym, and traveling on vacation have all been curtailed in an effort to tame the pandemic.
Behavioral Finance
The Five Stages of a Market Crisis
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A process similar to the "five stages of grief" can be seen in market crises, including the current one.
Client Experience
Market Downturn: Progress Report
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With so much market noise, it can be difficult for investors to see how financial plans can help them stay on track toward their long term goals.To help with client conversations, advisors can review our Progress Update, which includes slides covering the market downturn and the importance of staying the course.
Behavioral Finance
Invest for The Decade, Not the Year
Sharing helpful data like decade-returns of the market can motivate investors to focus on the long-term and avoid costly behavioral mistakes.
Client Experience
How to Serve the "Expert" Client
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In a recent FlexShares ETFs survey, the majority of HNW primary breadwinners rated themselves a perfect 10 out of 10 when it came to their investment knowledge. With the markets still uncertain, this article offers ways for advisors to add value to these confident clients
Client Experience
Clients don’t want another email. They want to hear your voice.
This piece is approved to use with clients.
Have you been proactively asking your clients how they are doing personally? Ongoing proactive communication has never been more important.
Client Experience
Five Things Advisors Can Do to Help Themselves and Clients Manage Through COVID-19
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The widespread closure of social settings and workplaces has created unprecedented business disruption, and for many of us, unfamiliar emotional distress as well. These tips may help you manage during and beyond this uncertain time.